SHIPPING

Within Metro Manila: Php150.00 (3-5 business days)

Outside Metro Manila: Php180.00 (5-8 business days)

No shipping on weekends and holidays.

Pranca does not ship worldwide currently, but it’s in the works!

Come back soon to check on the status of international shipments.

You may also choose to pick your orders in-store.

We are located in JMA Jewelry, EDSA Shangri-La Hotel, Mandaluyong City.

RETURNS / REFUNDS

Items sold through our website go through strict quality control procedures.

In case of damaged or defective items, contact us at contact@pranca-jewelry.com within 3 days from receiving the item.

Returns and refunds are subject to inspection.

Once approved or denied of this request, you will be informed via e-mail.

Return-related shipping to and from the customer will be born by him/her.

All sales are considered final 15 days from date of purchase.

CARE

Who cares? Just kidding.

To keep your jewelry in good condition, store it in a pouch or box in between wears.

Sterling Silver

Pranca uses high quality sterling silver. Avoid exposure to chemicals such as cosmetics, chlorine, and salt water so as to preserve the item’s plating. Give it a good clean with commercially available cloths.

14-Karat

To clean your gold jewelry, dip it in lukewarm water, mild detergent, and brush it out with a soft bristled brush.